Date of publication: 11.02.2016 16:25
Date of changing: 28.03.2019 11:46


EI IS Support Service



E-mail address of information system technical support for receiving and processing electronic invoices:

All queries sent to the address are registered in the system, assigned a category and priority, according to which further processing is carried out.

 Support service working hours:

 9:00 to 18: 30 / Mon-Fri/ Astana time.

Rules for Support Service queries processing.


There is an official community “E-invoicing” Information system” in Facebook. This community provides information on the releases on works carried out, relevant news, and also has the possibility of publishing comments, questions, suggestions regarding the system operation.

Link to the community: